Privacy Policy

1. Who We Are

This Privacy Policy applies to Parashar Global, operated by RK Software Solution (GSTIN: 29AVTPR7444K1ZH), a Licensed & Insured proprietorship based nationwide, USA, USA.

Our website address is: https://www.parasharglobal.com

We provide on-site tech dispatch services including TV mounting, security camera installation, and smart doorbell setup nationwide.

2. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly:

• Full name
• Mobile phone number
• Email address
• Home or office address (for service dispatch)
• Preferred service date and time
• Details about the service you need (e.g., TV size, camera type)

B. Information Collected Automatically:

• IP address and general location (city/region)
• Browser type and operating system
• Pages visited on our website and time spent
• Referring website or advertisement that brought you to us
• Device type (mobile, desktop, tablet)

C. Information From Third Parties:

• If you interact with our ads on Google or Bing, those platforms may share click and conversion data with us in anonymized form

3. How We Use Your Information

We use the information we collect to:

• Schedule and confirm your service appointment
• Dispatch a technician to your location
• Send booking confirmations and service reminders via WhatsApp, SMS, or email
• Follow up on the quality of our service
• Respond to your inquiries and support requests
• Improve our website and marketing campaigns
• Comply with applicable applicable US laws and regulations

We will never use your information for unrelated marketing without your explicit consent.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and measure advertising performance.

Types of cookies we use:

• Essential Cookies: Required for basic website functionality (e.g., navigation, form submissions)
• Analytics Cookies: Help us understand how visitors use our site (via Google Analytics)
• Advertising Cookies: Used by Google Ads and Microsoft Ads (Bing) to track conversions and deliver relevant ads

You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain website features. For more information, visit aboutcookies.org.

5. Third-Party Services

We work with the following third-party services that may collect or process data on our behalf:

• Google Analytics & Google Ads: Website analytics and advertising measurement. Google Privacy Policy
• Microsoft Advertising (Bing Ads): Advertising measurement and remarketing. Microsoft Privacy Policy
• WhatsApp Business: Service communication (if you contact us via WhatsApp). WhatsApp Privacy Policy

These third parties operate under their own privacy policies and are not controlled by us. We encourage you to review their policies.

6. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to any third party.

We may share your information only in the following limited circumstances:

• Service Technicians: We share your name, address, and appointment details with our field technicians solely to complete your service booking
• Legal Requirements: We may disclose information if required by applicable US law, court order, or government authority
• Business Transfer: In the event of a merger or acquisition, your data may be transferred to the new entity under the same privacy protections

7. Data Retention

We retain your personal information for as long as necessary to:

• Maintain your service records and warranty claims
• Comply with applicable laws (typically up to 7 years for business records under applicable tax law)
• Resolve disputes or support requests

After this period, we securely delete or anonymize your data.

8. Your Rights

Under applicable applicable US privacy laws and best practices, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Ask us to correct inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Portability: Request your data in a commonly used format

To exercise any of these rights, contact us at support@parasharglobal.com. We will respond within 30 days.

9. Children's Privacy

Our services are intended for adults (18 years and older). We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided us with personal information, we will delete it promptly.

If you believe a child has submitted their information through our website, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

• Business Name: Parashar Global (RK Software Solution)
• Proprietor: Parashar Rahul
• Address: Ground Floor, #66, 6th Main Road, Venkatamma Ramaiah Layout, Mathikere, Bengaluru, Karnataka – 560054
• Email: support@parasharglobal.com
• Phone: 279-254-7898
• GSTIN: 29AVTPR7444K1ZH